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Quality Customer Service: Some Insider Questions Featured

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 First impressions are often wrong, yet they are very important. A single action that wows a customer, especially a new customer, may go a long way to influence a favourable opinion about the business. A single mistake by a customer service associate can also completely turn-off a new customer. Perhaps nothing is more important in customer service than getting it right at the first attempt.

 It's common to see customers rate the same customer service associate differently, from 'very good' to 'very poor'. From my experience as a customer service associate, I know how much first impression counts. It can either win you friends or earn you enemies. I've had some customers asking for a feedback form to compliment or criticize my service quality. Occasionally I go out of my way to go the extra mile to meet customers' needs, probably because there's not a high traffic of customers waiting to be served.

There are also times, especially when the shift is understaffed, where I am unable to pay adequate attention to some customers because of pressure from other customers waiting, getting impatient, and physically agitated. When faced with attending to customers who have been waiting for a considerable time, what will you do? There's this customer before you, they need your help with something that demands you being out of your desk for some time to attend to his need. Then there's this long line of other customers before you and they are eagerly waiting to be attended to. You know you're doing your best, but you're overwhelmed.

 Much has been said about seizing the moment of opportunity to wow customers and leaving lasting impressions with them. But when you are so pressured to the point that you are no longer in a position to deliver and your integrity is about to be compromised, how do you handle that? Quitting is not an option here. You love the job, you have a passion for it, you want to acquire the necessary experience and grow, but the environment isn't giving you the opportunity. What are the solutions?

 

Read 708596 times Last modified on Thursday, 11 June 2015 13:44
Wednesday, 10 June 2015 23:00

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    A glute bridge train is used to activate your glutes and enhance your core stability.
    It’s an easy movement that fights underactivity in your glutes,
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    Another device that may add bulk within the outside a part of the hips is the Hip
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    Work toward rising the time you hold your leg pressed into the wall.
    Carried Out using a low pulley cable machine with an ankle strap, you secure the cuff to one ankle and kick back against the resistance.
    Imagine pushing a door closed with your foot however with a
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    This causes the gluteus medius to turn out to be under-used as a result of you’re not
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    A benefit of the kettlebell swing is that you just only
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    Regardless Of its measurement, it’s fundamental for various actions and maintaining balance as properly as general glute muscle development.

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    One of the most typical reasons girls love butt-lifting exercises is because there is no denying how
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    Sometimes you'll subtract 1.5 sizes out of your girls's dimension to search out your men's
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    After I bought my Romaleos, I went with the boys's 6.5, which corresponds to a ladies's eight,
    same as my avenue sneakers. I compete in Olympic weightlifting
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    until there's something particular that requires a different kind
    of shoe.
    Coupled with an 8mm heel-to-toe drop, these are my favourite
    trainers for weightlifting. Individuals have used Chuck Taylors,
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    However, if you’re in search of a supportive and purpose-built deadlift shoe, the
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    Second, this shoe has a nice versatility exterior of the gym so if you'd like
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    friends. In this article, I’m going to cover 5 of my favorite
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    The list above represents our curated picks of the very best men's weightlifting footwear and
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    This mannequin is plenty steady for heavy squats and gave me no issues when squatting up
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    Having tested health club shoes from a dozen acclaimed
    brands, we are here that can assist you pick the perfect pair
    for no matter exercise routines you may have on your calendar.
    SIGNIFICANT design modifications were made with the Romaleos three, and I
    actually HATED these footwear (I returned them after 1 lift) so I
    cannot endorse the opposite Nike fashions, however the 2 are a
    traditional. If you've additional questions in regards to the flat sneakers featured on this article, drop a
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    The outsole tread in all of the WHITIN shoes additionally does an excellent job of selling grip on totally
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    When lifting a barbell, the only contact we now have with the Earth is
    our toes. We take nice care to set our ft in correct position and maintain ourselves balanced.

    If you like a large toe box (wider in the front
    of the shoe, slightly narrower in the back), attempt the TYR L-1.

    Other popular lifters embrace Adidas Adipowers and the
    Reebok Legacy Lifter. Keep in mind that lifting sneakers shouldn’t be used
    to cowl up poor mobility or approach issues. If you struggle with
    ankle mobility or you haven’t perfected your technique, you need to still work on enhancing these issues as a substitute
    of relying in your shoes to cover them up. The flat sole
    reduces the range of movement in deadlifts and lets you efficiently push
    off the ground in both squats and deadlifts.

    Like the Adipower II’s, the Energy Good III’s have a zero.75" heel peak.
    If you take your exercises seriously, you merely can not afford to compromise in relation to your fitness center footwear. Sporting the wrong shoes not solely impedes your efficiency but also increases your likelihood of harm. The elevated heel positions your foot for stability while you carry and adds versatility in the health club whenever you're exercising without weight. For beginners wanting a flat shoe within the fitness center, you’ll want to discover options which have good worth factors that additionally ship strong performances throughout the board. In the context of lifting, there are two issues that I really take pleasure in in regards to the Tolos Archetype 1.zero.
    However, this may be a horrible property once we look at this from a lifting perspective. Even although the working shoe had many limitations, it gave off extra quadricep activation from the heel lift. Knowing about each area will allow you to to choose the best squat shoe to fulfill your needs. There is no women’s model of those footwear, but ladies can still comfortably wear them.
    In the context of training and supporting your goals, a weightlifting shoe could be an superior device depending on your wants. The Vans Sk8-Hi has a 0mm heel-to-toe drop, which is good for anyone who prefers lifting with a flatter foot place. This mannequin features a full rubber sole that additionally does a good job of resisting compression, which is why a lot of powerlifters and recreational lifters use these for barbell training and machine work. Second, I just like the mix of versatility and stability with this model’s midsole. The stability is basically solid on this shoe and the high-density midsole does a good job resisting compression in squats, cleans, deadlifts, and pretty much every exercise you presumably can throw at this mannequin. The midsole also provides an okay amount of responsiveness for issues like field jumps and burpees.
    Nonetheless, if you like using an elevated heel when squatting, then The Whole will not be one of the best name for you. This shoe works properly on wedges as a end result of its outsole grip, however it won’t be one of the best model for creating a faux heel with plates and whatnot as a result of its thinner sole. If you’re someone who likes to raise, do HIIT workouts, and cross-train on a weekly foundation, then The Total is not going to be the shoe for you. In your case, you’d be higher suited to go for a good cross-training shoe as that provides you with more versatility. The very first thing to like about The Entire from Adidas is that this shoe is a very strong model for energy coaching throughout the board.
    The sneakers are cheaper than the fashions made by the massive manufacturers, however they have not compromised that much on design and construct. They added that, despite the shoe's firmness, their feet didn’t ache or really feel tired by the top of their session. Once they pulled the diagonal laces taught, our tester also observed that their foot stayed put inside the shoe, with zero heel slippage. As far as we’re involved, in relation to a flat weightlifting shoe, the Fuse three.zero is as good as it will get (and it’s fairly cute too).
    You needn't overthink the question of which shoe is "best" based on other people; just try on a couple of and select the one that matches your ft. The footwear should match snugly, without pinching whenever you stroll round or when you get right into a lunge (or break up jerk) place. If they flop round or really feel like a roomy operating shoe, they're too free. I assume most lifters will find that the toe field in The Entire is lots wide for their foot anatomy. The midfoot strap can be good for varying how safe you want your shoes to be. Weightlifting shoes can be superior tools in the fitness center in relation to supporting your efficiency. The first con that comes with weightlifting shoes is that they may not be a necessary purchase for some lifters and they are often costly.

  • Comment Link JasonMef Thursday, 20 March 2025 06:53 JasonMef

    DOGE attempts to enter an agency building led to physical standoff that spilled into court
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    A small federal agency that sends money to help communities in Africa became a flashpoint Thursday in the Trump administration’s efforts to shut down foreign aid and reduce the size of the federal government.

    A Trump-backed government official, staffers from the Department of Government Efficiency and federal law enforcement entered the offices of the U.S. African Development Foundation on Thursday, and the fight between the Senate-confirmed foundation’s board and Trump administration emissaries spilled into an emergency court fight, according to court records and photos of the in-person standoff captured by the New York Times.
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    The standoff was quelled when a judge stepped in Thursday afternoon, keeping the foundation’s existing board in place for a few days until a court hearing could take place.

    The African Development Foundation, an independent agency that has provided more than $100 million to African farmers, entrepreneurs and community organizations in the last five years, has been among the foreign aid groups that Trump has targeted to eliminate via an executive order he issued two weeks ago. The work of DOGE at the agency so far, the lawsuit says, mirrors how other foreign aid agencies have been dismantled by the Trump administration.

    Trump’s plan for the African Development Foundation snapped into action almost immediately, with DOGE staffers meeting with the foundation’s leadership within days of Trump’s February 21 executive order. The Trump administration then told a board member, Ward Brehm, he was being removed from his position, and a new acting chair would be in charge.
    Faced with the overhaul, the board held an emergency meeting on Monday to push back, according to a lawsuit filed in federal court in Washington this week. The board decided Trump’s appointee, Peter Marocco — the de-facto acting leader of USAID, another agency Trump has targeted — was not lawfully in the job, and they alerted Congress, the removed board member Ward Brehm’s lawsuit said.

    Marocco still showed up at the fund’s headquarters with staffers of the Department of Government Efficiency on Wednesday afternoon. They “were denied access to those offices,” the lawsuit said. “Marocco and his colleagues threatened to return to the offices with United States Marshals and Secret Service.”

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    Focus on performing the elevate in a clean, controlled movement, bracing your core to stop any momentum
    from helping to ‘swing’ the load up. Focus on main along with your elbow and bringing your arms
    parallel with your shoulders. Also, remember that you hit
    your anterior and posterior deltoids with your
    back and chest, so it's essential to emphasize lateral delt workouts 
    in your training. Another risk is that you could emphasize your shoulders for
    a time period. To do this, hit each different physique half 2 occasions per week and then add a
    particular shoulder day.
    However, without power being generated from the highly effective
    glutes and quads (as in a push press) the hundreds used for overhead press might be
    lighter. The shoulder muscle, or deltoid,
    is composed of three heads, the rotator cuff muscular tissues and the trapezius.
    To maximize your shoulders, you want to hit each part of them.
    Sadly, there is not an train that equally hits all three heads, so you want totally different workout routines.

    The trapezius can also be heavily concerned, because it helps to stabilize the shoulders.
    Secondary activated muscle tissue embody the
    anterior deltoids, biceps, brachialis, and forearm muscular tissues.

    The medial deltoids give your shoulders their width and,
    as such, ought to be a training priority for most
    people. Lateral elevate variations are the only way to isolate this deltoid head.
    The frontal increase targets the front of the shoulder
    muscles called the anterior deltoids. Building huge shoulders requires a mixture of efficient exercises,
    correct kind, and dedication.
    Because it's performed from standing, it also recruits the core.

    You’ll use your core to stabilise your self and help create the momentum wanted to lift the dumbbells to shoulder peak.

    Here are 15 new and unusual moves for bigger, broader shoulders.
    Hold the tip of a dumbbell with each hands and let it
    hang between your legs, positioned shoulder width apart.
    Raise the dumbbell instantly above you, maintaining your arms prolonged, then lower it again down and repeat.
    While we recommend that you simply practice shoulders, it's essential to
    do not neglect that the shoulder joint is notoriously
    susceptible to damage, so you have to be careful that you just're not overdoing it.
    Sink into a squat and swing the dumbbell through your legs earlier than instantly
    driving your self ahead, bringing the dumbbell up
    towards your head as you straighten your legs.
    From an aesthetic perspective, well-developed rear delts
    contribute to a fuller, extra balanced upper body (Source).
    They add depth and definition to the shoulders, making a
    extra pronounced V-shape that's highly sought after in bodybuilding and fitness.
    Coaching the rear delts not solely enhances the entrance and
    side deltoids but in addition enhances the general appearance of the upper back.
    In today’s world, the place many people spend hours hunched over
    computers or smartphones, training the rear delts is essential for counteracting the widespread ahead shoulder posture.
    Strengthening the rear deltoids helps balance the muscle development around
    the shoulder girdle (Source). This steadiness is vital to maintaining an upright posture, lowering the
    strain on your neck and spine, and preventing the onset
    of postural issues like kyphosis. Bent over reverse flyes are
    typically accomplished utilizing dumbbells, however they’re really much better carried
    out utilizing a cable machine.
    Even if you don't have an exclusive shoulder day, work your shoulders first in your upper physique workout or urgent day.
    The shoulders are often thrown in with the arms, nearly as an afterthought.
    In actuality, your deltoids are extraordinarily necessary for performance and aesthetics, which suggests they need
    to be treated as a major muscle. The shoulder is a complicated muscle in that it has three different
    heads that all have unique features (we'll talk about this more in the
    subsequent section). Due To This Fact, you want to hit the
    deltoids from all directions to optimize your coaching.
    So, in case you have tried your share of standard side lateral
    raises and discover that you’re still fitting via most doorways far too easily, give
    the following workouts a strive.
    Firstly, the movements carried out must activate the deltoids to a big degree.
    This can be verified by taking a glance at scientific research investigating the electrical activity (EMG) generated throughout a number of various shoulder workouts.
    The rotator cuff is a group of four different muscles and their tendons that work collectively
    to stabilize and rotate the shoulder joint. They play a significant position in both
    compound and shoulder workouts. It is significant to correctly warm up the rotator cuff to maximise performance and prevent
    harm. The posterior (rear) deltoid is the back
    of the shoulder muscle. The rear deltoids are answerable for shoulder extension or pulling the
    arms backward.
    Despite their relatively small size (compared to other muscle groups), they
    play an enormous role. The shoulders are used in every single motion of the upper body.
    Assume about how you utilize your arms in the course of the
    day, your shoulders are appearing, supporting, and
    dictating all of it.
    That's why I always include isolated rear delt work in my training
    applications. And one of the most effective ways to hit the
    rear delts is one arm at a time—like with
    one-arm cable rear delt flyes, which I lined within the video below.
    If you're presently neglecting your posterior deltoids
    (aka "rear delts") in the fitness center, it's time to take a page
    out of the powerlifters' playbook. Strive doing 2-3 units
    in this fashion, adopted by 2-3 units done the standard method.
    Or swap this model in on occasion for traditional lateral
    raises.
    As earlier than, I’ve ordered the exercises to go
    from entrance to back, and from body weight to resistance
    band exercises. Well-conditioned deltoids improve arm movement fluidity and efficiency.
    In specific, you’ll want to concentrate on a mixture of compound movements and isolation moves.

    For instance, an Overhead Shoulder Press with a Cable Front Elevate.

    Beginners could find coaching shoulders once per week
    is enough, while extra superior lifters may profit from two periods per week.
    If you do resolve to hit your delts twice weekly, one approach
    may be to incorporate one strength exercise and one other one hypertrophy in your plan. The rotator
    cuff is involved in all shoulder and upper body exercises, and a few movements
    target it extra immediately, a number of of which are described beneath.
    With that in thoughts, right here is some fundamental information about the fundamental structure and function of your shoulder muscle tissue.
    The deltoids comprise three heads — anterior (front), medial (middle), and posterior (rear).

    Dumbbells let you move your arms more naturally and independently, taking stress off your shoulder joints.
    It will add width to your deltoids and also improve triceps size and energy.
    Also generally known as a military press, this traditional mass-building train is an incredible complete shoulder exercise.

    With the primary of these exercises, you won’t
    have to fret about any of your three deltoid heads getting the shaft.
    You’ll begin with a normal overhead barbell press to promote
    overall shoulder mass across a quantity of heads—namely the middle and front heads.

    The reps here (8) are on the low end of the hypertrophy range (8-12), and relaxation intervals are
    considerably lengthy (two minutes), so go as heavy as you can while nonetheless sustaining good type.
    A spotter is definitely encouraged when doing any barbell press, each for security and for serving to you get a
    forced rep or two on your final couple sets.
    Maintain your shoulders, ribs and hips stacked over
    your knees with out arching your again. Maintain the kettlebell with straight
    arms, preserving your shoulders open. Your physique moves in several dimensions within the gym
    and thru every day actions like strolling, carrying objects, and cleansing.


    Subsequently, lots of lifters have already got well-developed anterior deltoids.

    One necessary thing to contemplate is that although you could think of ‘the shoulders’ as a muscle group,
    they’re additionally a joint. And not just any joint,
    the first joint via which most of your higher physique actions take place.
    Overloading the shoulder joint with an excess of actions, especially ‘pressing’ movements, is
    a recipe for overuse accidents. Whether Or Not you’re seeking
    to build broad, highly effective shoulders or simply improve your higher body’s mobility, finding the most environment
    friendly workout routines is important. Under, we break down the thirteen greatest shoulder workouts to focus on all three
    deltoid heads – entrance, facet and rear – along with key stabilizing muscle tissue.

    You’ll also wish to ensure you are hitting all the major
    muscle teams of the shoulder to develop an equal high half.


    The great factor about delts is that you just by no means have
    to worry about running out of shoulder workout routines.

    The magic of the Dumbbell Arnold Press in focusing on the rear deltoids lies in the rotational movement of the arms.
    This rotation activates the shoulder muscular tissues from various angles, with a major emphasis on the
    rear deltoids. The exercise goes beyond the range of motion of conventional shoulder presses,
    guaranteeing a comprehensive exercise for the rear shoulder muscles.
    In Distinction To most overhead press variations, this
    exercise works your anterior and posterior deltoids pretty equally.
    That’s because you’ll need to make use of your rear
    delts to cease your arms from falling forward as you use your anterior deltoids to
    push the weight up. When it comes to building a well-developed
    again, most lifters concentrate on lat pulldowns, barbell rows, and deadlifts.

    They additionally enable us to maneuver our shoulders
    from totally different angles. If Kirk shrugs don’t agree with you,
    there is always the trusty dumbbell shrug. This is a variation that may be done by almost
    anyone and it is easy to study. Holding the dumbbell in each
    hand with assist strengthen imbalances and you’ll know
    if one side is weaker than the opposite. Plus, it's
    an exercise that's performed for energy, power, or muscle.
    The human head weighs over eight kilos, moves
    in a number of instructions, and protects our most important asset (that could be
    your brain for many of us).
    To strengthen your shoulder, you should try increasing the intensity of your exercise.
    The drop-set, forced reps, and the pause-and-go method are some strategies for
    intensifying your exercises. Repetition and Consistency Cycle by way of Y, T, and I with no break, then relaxation.
    With the arms outstretched; proceed to pull the rope again towards the face and allow the
    handles to separate and run by the facet of each cheek. Shrugs are an important exercise when it comes to
    concentrating on the trapezius; that is nevertheless
    solely the case when it is carried out appropriately as discussed earlier.

    Guarantee that you just at all times squeeze on the very high of the movement and management the negative (downwards element) as this can ensure you fully "attack" the muscular tissues in query.


    The chin up will work your arms extra, while the pull
    up will work your shoulders extra. Verify out
    upright row alternatives to see which fits your routine finest.
    Nothing beats activating these two crucial arm muscles, which are situated
    on reverse sides of the higher arm. You ought to give your shoulders
    at least 24–48 hours of rest between exercises to permit for adequate recovery
    and prevent harm. However, working in heavy low-rep presses to extend your maximal energy shall
    be important as you become more advanced.
    This is certainly one of my favourite exercises that I do
    every time I work out my shoulders. Weight coaching with dumbbells may be helpful for attaining hypertrophy and increasing influence on a particular muscle group.

    Your shoulder joint is advanced and one of
    the few joints in the physique that may move in all directional planes.
    Hammer curls goal each the biceps and the brachialis muscle, giving the arms a thicker look.
    The shoulders are one of the most androgen-sensitive muscles in the entire body.
    This means the shoulders have one of the highest densities
    of androgen receptors, which suggests they're extremely responsive to testosterone and different androgenic
    hormones. I highly recommend eliminating rest intervals, because the non-working facet is at all times
    getting a relaxation, and simply going back and forth between arms.

  • Comment Link DennisSusia Thursday, 20 March 2025 06:05 DennisSusia

    Narwhals may be using their tusks to play, new study finds
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    Scientists say they have the first recorded video evidence of narwhals using tusks not only to strike and manipulate fish during feeding but also engage in what appears to be playful behavior, according to the latest research.

    The narwhal, often referred to as the “unicorn of the sea” in a nod to its trademark tusk, has long remained an enigma. Scientists have observed few interactions of narwhals in their natural habitat, creating speculation about the purpose of the species’ distinctive spiraling tusk.
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    Found predominantly in males, the tusk grows up to 10 feet (3 meters) long — and previous research has suggested it serves as a competitive display to secure mates. But now, with the help of drones, research conducted in the Canadian High Arctic has uncovered that a narwhal may use its tusk for more than just courtship.

    In total, the researchers newly identified and described 17 distinct behaviors of narwhals involving prey. The findings revealed a wide range of interactions and dynamics between narwhals and fish as well as the extraordinary agility, precision and speed of their tusks to track moving targets, according to the study published February 27 in the journal Frontiers in Marine Science.

    “Seeing that these animals are not actually hunting the fish but exploring, manipulating and interacting with it was really a game changer,” said lead author Dr. Gregory O’Corry-Crowe, a research professor in the Harbor Branch Oceanographic Institute at Florida Atlantic University.

    Since so little is understood about this whale species, researchers like O’Corry-Crowe and his colleagues are working diligently to conduct studies to document narwhals’ unknown behaviors to better understand how these animals adapt in a rapidly shifting habitat as oceans warm and sea ice melts.
    Narwhal exploratory behavior
    The study team captured the groundbreaking footage using drones in Creswell Bay, on the eastern side of Somerset Island in Canada’s Nunavut territory, during the summer of 2022.

    As the researchers analyzed the footage, they noticed subtle nuances in the narwhals’ behavior. Footage even captured one instance of a narwhal interacting with a fish by repeatedly nudging it with its tusk — which is actually a giant tooth — without attempting to eat it.

    When researchers observed a lack of aggression in some interactions between narwhals and fish, they realized these scenarios were more similar to a cat-and-mouse game, in which the animals were chasing or “playing” rather than hunting, O’Corry-Crowe said.