For Evaluate It by SQM Inspectors - Evaluate Facebook Evaluate Twitter

A Novel-ty Customer Service Experience Featured

Rate this item
(0 votes)

Through the eyes of Amy...

The musty décor of an old bookstore always makes you want to settle in and read, sometimes to the chagrin of the owner. However, it can be a tiresome task searching through all those rows of shelves only to discover that they don't have the book you're looking for in stock. Even if you search the stores website beforehand it can sometimes be dicey whether the store actually has a copy. Recently, I had a similar experience. Despite the let-down of not being able to find the book I was looking for, the excellent customer service certainly made up for it. 

Unable to find the novel that I was looking for, I browsed through the stacks to try and find something similar. There were other novels that were part of the series I was reading and I began to mentally check off which ones I had read, when I was approached by an employee. The employee asked if I needed any help. I admitted that I had come for a particular novel from my favorite series, but was unable to find it. The employee apologized for the inconvenience, and, to my surprise, began to talk with me about the series. At first I thought the employee was merely being friendly, feeling obliged to engage me as a customer. However, after conversing with the employee for a few minutes, I realized they too were a genuine fan.

By the end of our conversation, the employee had recommended an e-book novella which was part of the series, as well as a new series which followed a similar science fiction strain. The accommodating and sincere interaction made me feel like a person rather than just another sale and contributed to a truly novel-ty costumer service experience.

Read 290593 times Last modified on Monday, 21 July 2014 23:23
Monday, 21 July 2014 23:00

7096 comments

  • Comment Link XnrSooms Tuesday, 12 March 2024 16:03 XnrSooms

    depakote vs depakene

  • Comment Link SrthvPiolf Tuesday, 12 March 2024 08:46 SrthvPiolf

    should i take cozaar in the morning or night

  • Comment Link web page Monday, 11 March 2024 23:21 web page

    You can definitely see your skills within the article you write.
    The world hopes for more passionate writers such as you who aren't afraid to
    say how they believe. Always go after your heart.

  • Comment Link Crhcfaige Monday, 11 March 2024 17:30 Crhcfaige

    how to take ddavp for bedwetting

  • Comment Link KmevCouth Monday, 11 March 2024 02:44 KmevCouth

    citalopram with alcohol

  • Comment Link 다음 항목에 오류가 있습니다. Sunday, 10 March 2024 19:59 다음 항목에 오류가 있습니다.

    My brother recommended I might like this web site.
    He was totally right. This post actually made my day.
    You can not imagine just how much time I had spent for
    this info! Thanks!

  • Comment Link 다음 항목에 오류가 있습니다. Saturday, 09 March 2024 20:23 다음 항목에 오류가 있습니다.

    I quite like reading an article that will make men and women think.
    Also, thanks for allowing me to comment!

  • Comment Link ppu-prof_ki Saturday, 09 March 2024 18:03 ppu-prof_ki

    Наша бригада квалифицированных специалистов готова предъявить вам передовые системы утепления, которые не только снабдят долговечную оборону от холодных воздействий, но и подарят вашему дому современный вид.
    Мы занимаемся с новыми строительными материалами, обеспечивая постоянный срок службы работы и прекрасные решения. Изоляция облицовки – это не только сокращение расходов на огреве, но и забота о экологической обстановке. Энергоэффективные технологические решения, какие мы применяем, способствуют не только жилищу, но и сохранению экосистемы.
    Самое основное: Утепление дома снаружи москва у нас открывается всего от 1250 рублей за квадратный метр! Это доступное решение, которое превратит ваш резиденцию в реальный душевный локал с минимальными затратами.
    Наши работы – это не исключительно изолирование, это формирование поля, в где каждый элемент преломляет ваш персональный модель. Мы рассмотрим все ваши желания, чтобы сделать ваш дом еще больше уютным и привлекательным.
    Подробнее на http://www.ppu-prof.ru
    Не откладывайте труды о своем ларце на потом! Обращайтесь к исполнителям, и мы сделаем ваш помещение не только теплым, но и моднее. Заинтересовались? Подробнее о наших услугах вы можете узнать на официальном сайте. Добро пожаловать в универсум гармонии и качественной работы.

  • Comment Link 다음 항목에 오류가 있습니다. Saturday, 09 March 2024 15:34 다음 항목에 오류가 있습니다.

    As the admin of this web site is working, no uncertainty very
    shortly it will be well-known, due to its quality contents.

  • Comment Link WilliamDouff Friday, 08 March 2024 09:33 WilliamDouff

    Советуем посетить сайт [url=https://kinokabra.ru/]https://kinokabra.ru/[/url]

    Также не забудьте добавить сайт в закладки: https://kinokabra.ru/

Leave a Reply