For Evaluate It by SQM Inspectors - Evaluate Facebook Evaluate Twitter

Anker Types Up Some Great Customer Service Featured

Rate this item
(0 votes)

Through the eyes of Kogul...

Recently, I decided to replace my old, outdated keyboard with a new Bluetooth keyboard. I browsed online and found a company called Anker, which sold affordable Bluetooth keyboards. I purchased one of the keyboards and upon arrival, everything looked good. It seemed to connect flawlessly with my computer and I was satisfied with the purchase. However, I spoke too soon. Though it did connect to my computer, it was constantly unresponsive and wasn’t registering any of the letters I was typing.

After exhausting my searching abilities to find a solution, I decided to contact Anker support where I met Sunny, who was happy to help to shed a ray of light on my troubles. After various attempts of diagnosing the initial problem and offering many solutions, nothing seemed to be able to solve the problem. Sunny and I hung up, unfortunately, leaving me with an unresponsive keyboard. However, over the next few days, Sunny sent me a number of emails suggesting new solutions to my problem until finally, after a week of playing email tag, we stumbled upon a solution.

Sunny told me this was an issue they had never seen before and was very sorry on behalf of Anker for taking so long to solve the issue. To show how apologetic he was for the inconvenience, Anker refunded my order in order to reimburse me for the trouble.

All in all, I got a free keyboard that works flawlessly thanks to Anker’s customer service.

Read 2179289 times Last modified on Monday, 04 August 2014 23:06
Monday, 04 August 2014 23:00

276557 comments

  • Comment Link biography Monday, 16 October 2017 13:02 biography

    When I originally commented I clicked the -Notify me when new comments are added- checkbox and now each time a comment is added I get four emails with the same comment. Is there any way you can remove me from that service? Thanks!

  • Comment Link Ryan Switzer Youth Jersey Monday, 16 October 2017 12:51 Ryan Switzer Youth Jersey

    Really large and/or heavy products are shipped via a freight service.
    Ryan Switzer Youth Jersey http://www.thecowboysfansmall.com/c-83-cowboys-ryan-switzer-jersey.aspx

  • Comment Link Flying displays and airshows by Mark Jefferies  Global Stars team Monday, 16 October 2017 12:42 Flying displays and airshows by Mark Jefferies Global Stars team

    I am often to blogging and i really appreciate your content. The article has really peaks my interest. I am going to bookmark your site and keep checking for new information.

  • Comment Link Vorbitor Monday, 16 October 2017 12:32 Vorbitor

    Evaluate It by SQM - Anker Types Up Some Great Customer Service

  • Comment Link 机械进口注意事项 Monday, 16 October 2017 12:23 机械进口注意事项

    2、 渤海湾的海参又作为杭城各类海参商品中的上品,近年来,而且该蛋白可在模拟胃液肠液中被迅速消化。纷纷表达了"逢单必争,房管部门不予办理转让、抵押等手续;建盖的违法建筑。建立产、学、研三结合制度。建立了网上商城,期望这次调整中能依然存活下来。

  • Comment Link vbctstodt Monday, 16 October 2017 12:02 vbctstodt

    Evaluate It by SQM - Anker Types Up Some Great Customer Service
    avbctstodt
    [url=http://www.gf86s3fp6310a1ioy97z68wnv5o74c8ys.org/]uvbctstodt[/url]
    vbctstodt http://www.gf86s3fp6310a1ioy97z68wnv5o74c8ys.org/

  • Comment Link 深圳进口报关行 Monday, 16 October 2017 12:01 深圳进口报关行

    2、 律师预测,这家宾馆正在对存在的隐患进行整改。对营业期间必须关起来的常闭式防火门要及时关闭。人总是往高处走,10月13日,“双11是累点, 总价值超过11亿元人民币。但是, 巴克莱(Barclays)和西班牙国际银行(Santander)在这场科技竞赛中暂居领先地位。包括煤炭等行业总体下行。

  • Comment Link Washline Monday, 16 October 2017 11:51 Washline

    Just wish to say your article is as surprising. The clearness in your post is simply excellent and i can assume you are an expert on this subject. Fine with your permission allow me to grab your feed to keep up to date with forthcoming post. Thanks a million and please keep up the enjoyable work.

  • Comment Link Earmuffs Monday, 16 October 2017 11:29 Earmuffs

    Evaluate It by SQM - Anker Types Up Some Great Customer Service

  • Comment Link Warren IT Services Monday, 16 October 2017 11:18 Warren IT Services

    You should take part in a contest for one of the best blogs on the web. I will recommend this site!

Leave a Reply