For Evaluate It by SQM Inspectors - Evaluate Facebook Evaluate Twitter

Customer Service with the Simple Click of a Button Featured

Rate this item
(0 votes)

Through the eyes of Amy...

Recently I went to a music store located in Downtown Toronto. The store not only sold albums, but also music and pop culture related shirts and trinkets. The employees were both knowledgeable about their products and helpful to their customers.

This isn't the first store I've been to with great merchandise and employees, so what set it apart? What made this particular store unique was that instead of blatantly up-selling or suggestive selling their products by being overbearing with their music knowledge, the employees seemed to genuinely want to help their customers find exactly what they were looking for.

I'd entered the store with the goal of purchasing a band t-shirt for my cousin. Upon entering, I saw neat displays of shirt deigns on the shelves and began my search. Unfortunately, the band that was my cousin's favourite was not represented on any of the store's shirt designs. So I began to look for novelty items that my cousin might like instead. While I was browsing, an employee asked if I needed any help. I told them that I was initially looking for a particular band t-shirt, but that it didn't look like they had it. Instead of merely suggesting other t-shirts that the store had to offer, the employee nodded in understanding and empathized with me about having to shop for a fastidious teenager. The employee then went to their computer and informed me about another nearby store that should have that particular band t-shirt in stock. They told me how to get there and, after thanking them, I left the store.

Later I found out that the other store the employee had informed me about was a sister store.The employee had not only helped me locate the band t-shirt, but subtly promoted their own company. Both accommodating and clever, the company's employees were well-trained and admirable from a business standpoint.

 

 

 

Read 140436 times Last modified on Monday, 19 January 2015 22:07
Monday, 19 January 2015 22:00

8693 comments

  • Comment Link Fsbxspabe Tuesday, 19 January 2021 06:25 Fsbxspabe

    viagra 4 pack how to puchase viagra in canada porches viagra [url=http://genericrxxx.com/]viagra in dubai[/url] ’

  • Comment Link Fbdhprump Tuesday, 19 January 2021 02:02 Fbdhprump

    levitra vs cialis side effects buy cialis india but cialis [url=http://21cialismen.com/]cialis 20mg no prescription[/url] ’

  • Comment Link JvcxPaype Monday, 18 January 2021 08:56 JvcxPaype

    viagra free trial offer generic viagra usa canada viagra retail viagra cialis enzyte free viagra samples australia buy viagra online with free delivery viagra depaxtine tricare viagra genertic viagra buy viagra viagra singapore online wholesale viagra 100mg 100mg viagra price buyviagra viagra without prescription

  • Comment Link Ynvlmw Sunday, 17 January 2021 22:22 Ynvlmw

    levitra online pharmacy - http://vardpill.com/ online vardenafil

  • Comment Link Timothyovaby Sunday, 17 January 2021 11:56 Timothyovaby

    cheap cialis from canada
    cialis discount
    viagra buy in canada
    how much does cialis cost
    cialis pills men

  • Comment Link Nlbxprump Sunday, 17 January 2021 04:52 Nlbxprump

    picture of generic viagra cheap viagra viagra without a prescription buy brand viagra australia viagra gold 800mg uk comprare viagra con paypal where can i buy viagra where can i buy viagra without a prescription viagra online australia paypal avaiability of viagra in calgary walmartprices for viagra viagra online samples viagra where to buy in malaysia alternatives to viagra viagra vs cialis

  • Comment Link Fgnhprump Saturday, 16 January 2021 15:01 Fgnhprump

    legal viagra online viagra viagra from canada what to say to get viagra viagra online from india brandnameviagra where to buy generic viagra viagra canada what is better viagra or cialis or levitra?? professional brand viagra info viagra side effects viagra online sales australia viagra 100 viagra 100mg pfizer viagra 500mg

  • Comment Link Udpbbs Saturday, 16 January 2021 14:19 Udpbbs

    kamagra discount - https://kamapll.com/ buy generic levitra online

  • Comment Link JvcxPaype Saturday, 16 January 2021 00:25 JvcxPaype

    viagra on lines purchase viagra in usa why dose viagra cost so fucking much genericviagra in singapore where to buy viagra cheap viagra hawaii viagra in walmart viagra replacement viagra cialis on line parmacy cheap viagra what to say to get prescribed viagra viagra alcohol effects viagra online kamagra cheap viagra india online viagra vs cialis

  • Comment Link KlioMype Friday, 15 January 2021 16:25 KlioMype

    viagra free samples nitric oxide and viagra together california viagra suppliers cialas,viagra viagra online viagra reviews forum buy dapoxetine viagra usa brazil viagra buy cheap viagra on line viagra online australia viagra 100mg prices viagra patent ending viagra on line bolton viagra buy viagra that takes paypal

Leave a Reply