When it comes to protecting sensitive customer information, TD Canada Trust is always keeping a close watch on suspicious transactions and making sure that all of their customers are protected from fraud. I’ve been using TD Canada Trust banking service ever since I got my first debit card back in high school and they have proven to offer the best service to their customers. As a loyal TD customer, I use my debit card a lot.
A couple of days ago, I went to Subway to purchase a sub for lunch. While I was making my debit payment, I placed the chip in the card terminal, selected my account and keyed in my password. When I pressed “Okay”, it said that my card had been declined. I tried again a second time, but it kept saying “Transaction declined”. This left me with no other choice but to pay with my credit card instead. As I left Subway with my sandwich, I was confused as to why my debit card payment wasn’t going through.
The next day, I decided to go to the TD Canada Trust branch near my house to figure out what was going on. I spoke with the bank teller and explained my problem to her. She conveniently wrote down a phone number on a piece of paper and told me to call the number so my problem could be sorted out. I dialed the number on my phone and I was soon linked with a TD representative.
When I explained the problem I was having with my card, the TD representative told me that my card was immediately blocked due to two unauthorized payments that were made on my card. He told me that it was most likely because of someone who stole my debit card information to make the purchases. I was not worried since he told me that the payments had been cancelled and reimbursed back to me. He then cancelled my card permanently and told me to pick up a new debit card at my nearest TD branch. As I tossed out my old debit card, I was very pleased that TD was making sure that my personal banking information was safe.
This type of service shows that TD Canada Trust takes fraud purchases seriously and ensures that their customer’s financial information is safe at all times which is beneficial to their brand. Have you experienced service where you’re private information didn't feel secure? Please share your experiences in the comments section.
For Evaluate It by SQM Inspectors - 
You can Bank on TD's Quality Customer Service Featured
-
font size
decrease font size
increase font size
Latest from Intern
10986 comments
-
Comment Link
Wednesday, 18 November 2020 04:33
Fbsgspabe
receta de la viagra comprar viagra generico por internet viagra pocelui zippy
-
Comment Link
Tuesday, 17 November 2020 14:35
KmrfMype
viagra cinsel ilişkiden ne kadar süre önce alınmalı https://purevigra.com wird man von viagra abhängig
-
Comment Link
Tuesday, 17 November 2020 09:53
is it illegal to order viagra online
ordering viagra online no prescription lovely lilith viagra falls 3 how do you get viagra sildenafil generic 20 mg is viagra a narcotic for best results how often should i take viagra for performance
-
Comment Link
Sunday, 15 November 2020 19:31
KmrfMype
can you get viagra over the counter in usa purevigra.com viagra sur les femme
-
Comment Link
Sunday, 15 November 2020 11:58
JivhPaype
viagra for people with high blood pressure viagra and cialis same time can u drink alcohol while taking viagra
-
Comment Link
Sunday, 15 November 2020 10:53
Frbhprump
viagra mail order paradiseviagira.com supreme suppliers viagra
-
Comment Link
Sunday, 15 November 2020 07:02
JivhPaype
qual o tempo de duração do efeito do viagra viagra red eyes viagra devil
-
Comment Link
Sunday, 15 November 2020 02:51
what happens if a girl takes viagra pills
how to get best:viagra rrsults what if my viagra erection won't go down viagra girl 2015 sildenafil 20mg cost a half of viagra in the morning and another half in the evening
-
Comment Link
Friday, 13 November 2020 11:11
JildPaype
viagra half dose viagra menshelp diferença viagra e helleva
-
Comment Link
Thursday, 12 November 2020 02:32
bbertEmani
levitra schmelztabletten teilbar
real viagra to buy
buy viagra online overnight shipping Pledy tat